Terms of service

1. Overview — {{ shop_name }} sells personalized and customized gifts. Our store is powered by Shopify Inc.

2. Eligibility — You must be at least 18, or the age of majority in your jurisdiction, to purchase.

3. Personalized and Custom Products — You're responsible for the accuracy of any name, date, photo, or message you submit. You confirm you have rights to use that content. We may refuse to produce unlawful, offensive, or infringing content. Personalized items generally can't be returned/exchanged unless damaged, defective, or materially different from what was ordered.

4. Orders, Pricing, and Payment — Prices subject to change. We may cancel orders for any reason (with full refund). Payment due in full before production begins.

5. Shipping and Delivery — Estimates only, not guarantees. Not responsible for carrier/customs/weather delays.

6. Returns, Refunds, and Cancellations — See our separate Refund Policy.

7. Intellectual Property — All site content belongs to {{ shop_name }} or its licensors.

8. User Conduct — No unlawful content, unauthorized access attempts, fraud, or disruption of the Services.

9. Third-Party Services — Not responsible for third-party sites/services we link to or integrate with.

10. Disclaimer of Warranties — Services provided "as is," no guarantee of uninterrupted/error-free operation.

11. Limitation of Liability — No liability for indirect/consequential damages; total liability capped at order amount.

12. Indemnification — You agree to indemnify us against claims from your breach of these Terms.

13. Governing Law — Governed by the laws of our operating jurisdiction.

14. Changes to These Terms — We may update these Terms; continued use means acceptance.

15. Contact Us — {{ email }}, {{ phone }}, {{ address }}.